Privacy Policy

1. Information We Collect

We collect the following types of information to provide our astrology services:

Personal Information

• Full name
• Date of birth, time of birth, and place of birth
• Email address (when provided for reports delivery)

Uploaded Content

• Palm photographs submitted for AI palm reading analysis
• Aura photographs submitted for AI aura reading analysis

Payment Information

• Payment details processed securely through Razorpay (we do not store card numbers, CVV, or bank credentials on our servers)
• Transaction records and purchase history

Technical Information

• Browser type and version
• Device type
• Language preference

2. How We Use Your Data

Your information is used exclusively for the following purposes:

• Birth chart and kundli generation -- your birth details are required to calculate accurate planetary positions using Swiss Ephemeris
• AI-powered astrology analysis -- generating personalized horoscope readings, Nadi-style interpretations, and Siddhar-based guidance
• Palm and aura reading -- analyzing uploaded photos through AI vision to provide personalized readings
• Report delivery -- sending purchased reports to your email
• Service improvement -- understanding usage patterns to improve accuracy and user experience
• Payment processing -- completing transactions for premium reports and services

3. Data Storage and Security

We take the security of your personal data seriously:

• All data is stored on secure servers located in India
• We use PostgreSQL databases with encryption at rest and in transit
• All data transmission uses HTTPS/TLS encryption
• Access to user data is restricted to authorized personnel only
• Payment data is handled entirely by Razorpay's PCI-DSS compliant infrastructure

4. Third-Party Services

We use the following third-party services to deliver our platform:

• Razorpay -- for secure payment processing. Razorpay's privacy policy applies to payment data they handle. Visit razorpay.com/privacy for details.
• Groq -- for AI-powered astrology analysis and report generation. Birth details and uploaded photos are sent to Groq's API for processing.
• Prokerala -- for astronomical calculations and planetary position data.

Each third-party provider has its own privacy policy governing data they process. We only share the minimum data necessary for each service to function.

5. We Do Not Sell Your Data

6. Cookie Policy

MeraKundli uses minimal cookies:

• Functional cookies only -- to remember your language preference and theme settings
• We do not use tracking cookies
• We do not use third-party advertising cookies
• We do not use analytics tracking cookies

No cookie consent banner is required as we only use strictly necessary functional cookies.

7. Data Retention and Deletion

• Birth chart data is retained as long as your account is active or as needed to provide services
• Uploaded palm and aura photos are processed and may be deleted after analysis is complete
• Payment records are retained as required by Indian tax and financial regulations
• You may request deletion of your personal data at any time (see Your Rights below)

8. Your Rights

You have the following rights regarding your personal data:

• Right to Access -- request a copy of all personal data we hold about you
• Right to Correction -- request correction of any inaccurate personal data
• Right to Deletion -- request deletion of your personal data from our systems
• Right to Data Portability -- receive your data in a structured, machine-readable format
• Right to Withdraw Consent -- withdraw consent for data processing at any time

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

MeraKundli is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18 without parental consent. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of MeraKundli after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related concerns, questions, or requests, please reach out to us:

• Email: privacy@merakundli.com
• Website: merakundli.com

We will respond to all privacy requests within 30 days.